How to Configure CCMS Custom Alert Monitoring Through Email

Auto-reaction methods are automatically executed as alerts occur and to define them one need monitoring architecture. One can appoint the method CCMS_OnAlert_Email to MTE classes to his system due to SAP R/3 4.6A. One can be easily informed for any alert occurring in MTE Class by e-mail, pager or fax while you are offline from the Alert Monitor. CCMS_OnAlert_Email will automatically send an e-mail to a business workplace user in client 000 and an external e-mail address.
This process of sending e-mail will start within 5 minutes of alert occurring with a message text containing the same information (time, location, description, severity and color of alert) exhibited in the alert monitor.
One can easily configure CCMS Alert Monitor by configuring automatic alert notification. And for this you need to follow the simple steps given below:
Important Thing to Remember:  Before start sending e-mails or dial multiple pagers one must create a distribution list having the important data for the recipients.
Modifying the Auto-Reaction Method:

  • Call transaction RZ21 or choose CCMS → Configuration → Alert Monitor.
  • Go to the Methods group box, select Method Definitions and choose Display Overview.
  • Now select the method CCMS_OnAlert_Email and choose Edit Data.
  • Choose change mode with the Display « Change pushbutton, and choose the Parameters tab page.
  • Now fill the following fields: SENDER, RECIPIENT and RECIPIENT-TYPE ID.
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